Handling Peak Retail Campaigns

Problem

The customer, a global retail chain, was preparing to launch a promotional campaign that would significantly increase order volumes and require their MFT system to process a higher number of transactions. Without insights into how the system would handle an unpredictable traffic surge, they risked system congestion, delayed transfers, failed connections, missed SLA, and lost revenue.

Solution

By using Threpoly, the customer gained the ability to forecast performance under heavy loads, identify potential bottlenecks, and optimize workflows to ensure seamless operations during peak demand. This helped them absorb the impact of their new campaign without affecting existing transfers.

Key product capabilities

• Real-time Congestion Detection

  Compare current performance against historical data.

• Predictive Congestion Detection

  View upcoming busy periods on Threpoly's application fingerprints.

Business benefits

• Fine-Tuned Workflows

  Maintain optimal performance with scheduled transfers.

• Seamless Scaling

  No failed connections during high traffic periods.

• 100% SLA Compliance

  Ensure customer and partner satisfaction during peak demand.